We had 2 days training on the Confident Communicator which
was good refresher with respect to various aspects of communication.
It started with greeting “Good Morning” for which we were
asked to acknowledge by smiling and replying back. Simple thing, but one can
understand the complete communication process.
Trainer introduced herself and asked everyone to write what
they were expecting from the training session. Each of us introduced themselves
to the group.
Next activity was “CLIP Activity” where we were divided into
2 groups and we had to pass clip (the one used for hanging clothes). Each of us
was given 1 clip and we were asked to pass clips using our clip to the adjacent
member who would be using his clip to hold the clip that was being passed.
Learning’s were – we learn when we make mistakes, we try to tell other member
how we can avoid these mistakes
Next activity was – to write down whatever we had learnt
till now on poster and have a group name.
3 teams
1. Go Challengers
2. Prism -> Transparency -> light refraction
3. Go Fliers -> Showed the basic communication block,
types of communication – oral, written and sign
Barriers in communication – 3 teams were given different
topic to convey the message:
- Culture – Gujarati and Marathi guys trying to communicate was depicted in an act
- Values and beliefs – Generation gap ( parents and children ) and favouritism by managers towards some subordinates was shown
- Attitude and perception – Appraisal discussion between manager and employee – rigid attitude and self biased perception was depicted.
Next Activity was arranging shapes where one person from
each group was asked to arrange shape and second person would go and explain it
to the remaining members (who were asked to go out before the start of this
activity). Each member would go inside and keep one shape turn by turn and they
were needed to form the shape which the earlier member had asked to.
Another activity was to write a message “ You are invited
for your friend’s wedding ceremony” on a sheet of paper which should be
rectangular in size. All the groups focused on getting as many messages of the
invitation. However , most of the sheets were rejected because they were not in
proper format - shape,size and writing .
This taught us to give priority to quality first rather than quantity.
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